Refund policy

Exchanges are limited to one per order.

Discount purchases and permanently discounted or marked down merchandise are considered Final Sale and are not eligible for return or exchange. All other unworn, unused items you would like to return for a full refund must be sent back within 7 days of receipt of product in original packaging with tags on.

For returns, $10 will be deducted from your refund for return shipping. You may also choose to use a $10 credit towards the purchase of a new item.  

Please allow up to 5 business days for your return to be processed. Business days are Monday-Friday except for federal holidays. Return processing begins after your package is delivered to us.

To start a return, you can contact us at miasophiadesign@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.